Refund Policy

Thank you for shopping with HolyTime. Your satisfaction is important to us. Please read our Refund & Return Policy carefully before placing an order.

1. Eligibility for Returns

  • You may request a return within 30 days of receiving your order.

  • To be eligible, the item must be unused, unopened, in its original packaging, and in the same condition that you received it.

  • For health and safety reasons, opened dietary supplements cannot be returned or exchanged.

2. Refund Process

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 5-7 business days to your original payment method.

  • Shipping fees are non-refundable unless the return is due to our error.

3. Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange your item, please contact us at [email protected].

4. Return Shipping

  • Customers are responsible for paying the shipping cost for returning items.

  • For your protection, we recommend using a trackable shipping service or purchasing shipping insurance.

5. Contact Us

If you have any questions about our Refund & Return Policy, please contact us:
Email: [email protected]

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